Returns & Exchanges
At SUNROOM, we want you to be completely satisfied with your purchase. If your selection isn't quite right, we accept returns on unworn, unwashed items with original tags attached within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the return request process and secure it to your package.
Ship It Back
Drop off your package at any authorized carrier location, ensuring all original packaging and protective liners are included.
Receive Your Refund
Once our team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing